Frequently Asked
Questions

You must be at least 21 years of age to register and play at 568ph. This is a strict requirement under Philippine law and our operating guidelines. During the KYC (Know Your Customer) verification process, you will be required to submit a valid government-issued ID — such as a Philippine National ID, passport, driver's license, or SSS/GSIS card — to confirm your age and identity. Any account found to belong to a player under 21 will be immediately suspended.

Account verification (KYC) at 568ph involves submitting a clear photo or scan of a valid government-issued ID and, in some cases, a selfie holding the ID. Accepted documents include:

• Philippine National ID (PhilSys)
• Passport (Philippine or foreign)
• LTO Driver's License
• SSS / GSIS ID
• Voter's ID
• PRC Professional ID

Verification is typically completed within 24–48 hours. You must complete KYC before your first withdrawal can be processed.

No. Each player is permitted to hold only one active 568ph account. Creating multiple accounts — whether under the same name or different names — is a violation of our Terms & Conditions and may result in the permanent suspension of all associated accounts and the forfeiture of any balances. If you have forgotten your login details, use the password reset function or contact our support team for assistance.

On the 568ph Login page, click the "Forgot Password" link. Enter the email address registered to your account and we'll send you a password reset link. The link is valid for 30 minutes. If you don't receive the email, check your spam or junk folder. If you're still having trouble, contact our 24/7 support team at [email protected] and we'll help you regain access.

568ph supports a wide range of local Philippine payment methods to make depositing as convenient as possible for players across Manila, Cebu, Davao, Quezon City, Makati, and the rest of the country. Accepted methods include:

• E-wallets: GCash, PayMaya (Maya)
• Online banking: BPI, BDO, Metrobank, UnionBank
• Over-the-counter: 7-Eleven, Cebuana Lhuillier, M Lhuillier
• Instapay / PESONet bank transfers

All transactions are processed in Philippine Peso (PHP).

The minimum deposit at 568ph is ₱100 for most payment methods, including GCash and PayMaya. Some bank transfer methods may have a slightly higher minimum due to the payment provider's own requirements. There is no maximum deposit limit set by 568ph, though your chosen payment provider may impose their own daily transaction caps.

Deposits via GCash and PayMaya are typically credited to your 568ph account instantly or within a few minutes. Bank transfers via Instapay are usually processed within 15–30 minutes. PESONet transfers may take up to one banking day. If your deposit has not appeared after the expected processing time, please contact our support team with your transaction reference number and we will investigate promptly.

568ph does not charge any fees on deposits. However, your payment provider (e.g., GCash, your bank) may apply their own transaction fees or service charges. We recommend checking with your payment provider before initiating a transfer. Any fees charged by third-party payment processors are outside 568ph's control.

To withdraw, log in to your 568ph account and navigate to the Cashier section. Select "Withdraw," choose your preferred payment method, enter the amount in PHP, and confirm the request. Withdrawals are sent to the same payment method used for your most recent deposit. Make sure your account is fully verified (KYC complete) before submitting a withdrawal request — unverified accounts cannot process cashouts.

Most withdrawals at 568ph are processed within 1–3 business hours during operating hours. GCash and PayMaya withdrawals are typically the fastest, often arriving within minutes once approved. Bank transfers may take up to one banking day depending on your bank's processing schedule. Withdrawal requests submitted on weekends or Philippine public holidays may experience slight delays.

The minimum withdrawal amount at 568ph is ₱200. There is no maximum single withdrawal limit set by 568ph, though very large withdrawals may be subject to additional verification checks as part of our standard security and compliance procedures. If your withdrawal is flagged for review, our team will contact you directly.

568ph offers a comprehensive library of online casino games and betting options, including:

• Slots — hundreds of titles from leading providers
• Live Casino — baccarat, roulette, blackjack, Sic Bo with live dealers
• Bingo — Filipino-style online bingo with real-time draws
• Sabong — online cockfighting betting
• Sports Betting — PBA, NBA, UFC, boxing, football, and more
• Specialty Games — Boat of Fortune, Dragon of Demons, and other exclusive titles

New games are added regularly, so there's always something fresh to try at 568ph.

Yes! 568ph is fully optimised for mobile play. The platform works seamlessly on Android and iOS devices through your mobile browser — no app download required. Simply visit 568ph on your phone's browser, log in, and enjoy the full game library. The mobile experience is designed to be smooth and responsive whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines with a stable internet connection.

All games at 568ph use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin, hand, or draw. Our slot and table game providers are independently audited for fairness. Live casino games are streamed in real time with professional dealers, providing full transparency. 568ph is committed to offering a fair, honest gaming environment for every Filipino player.

568ph welcomes new players with a generous welcome bonus on their first deposit. The exact offer may vary — check the promotions section after logging in for the latest details. In addition to the welcome bonus, 568ph regularly runs reload bonuses, cashback offers, free spins on selected slots, and special promotions tied to Philippine holidays and major sporting events like PBA playoffs and international boxing matches.

Wagering requirements (also called playthrough requirements) specify how many times you must wager a bonus amount before it can be withdrawn as real cash. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before the bonus converts to withdrawable funds. Full wagering terms for each promotion are displayed clearly when you claim the offer. Always read the bonus terms before opting in.

568ph provides a full suite of responsible gaming tools available to all players at no cost:

• Deposit Limits — set daily, weekly, or monthly caps in PHP
• Loss Limits — cap how much you can lose per period
• Session Time Limits — automatically end sessions after a set duration
• Reality Checks — periodic pop-ups showing your session time and spend
• Cooling-Off Periods — temporary account suspension from 24 hours to 6 weeks
• Self-Exclusion — block your account for 6 months up to permanently

Visit our Responsible Gaming page for full details on each tool.

To self-exclude, log in to your 568ph account, go to Account Settings, and select the Responsible Gaming section. Choose your preferred exclusion period (6 months, 1 year, 3 years, 5 years, or permanent) and confirm. Your account will be suspended immediately and all marketing communications will stop. If you need help with the process, contact our support team at [email protected] and we will process the exclusion on your behalf. For additional support, PAGCOR's responsible gaming resources are also available to Filipino players.

If you feel that gambling is negatively affecting your life, please reach out for help immediately. At 568ph, you can activate a self-exclusion or cooling-off period at any time through your account settings. We also strongly encourage you to contact professional support services available in the Philippines. PAGCOR operates a responsible gaming program with resources for players who need assistance. Remember: gambling should always be entertainment — never a source of income or a way to solve financial problems. You are not alone, and help is available.